Age Restrictions: Students are to be a minimum age of 14 and maximum age of 18 years at the time of travel. We accept younger and older students on request, please contact us.
Change of inteneraries/costs: Itineraries and costs quoted are based on a minimum of students. If fewer participants book, this may result in a change to the costs and/or itinerary. Prices advertised for travel, accommodation and/or activities may change due to operator circumstances outside our control up until the time of payment.
Booking Requirements: NZdirect must receive full payment, enrolment form, parent permission & student declaration 3 weeks before the tour departure date in order for this booking to be accepted. For bookings made less that 3 weeks before the tour start, please submit those as requested.
Extra transport and activities: All extra bookings required before, after and during the tour must be booked with NZdirect. All activities are subject to availability and weather conditions. Minimum booking numbers may apply.
Medical: On the parents permission form please inform us of any medical condition, medical history or medications that you are on. This particularly affects asthma, diabetes, heart conditions and allergies (especially to wasp/bee stings and any food allergies).
Cancellations: If you need to cancel the Tour and/or extra activities the following refunds will apply:
Legal Stuff: The “Operator” means NZdirect. The operator, its agents, contractors and guides do not accept responsibility or liability for loss, damage to, or theft of personal belongings (owners risk) or for any expenses, including medical and transport expenses arising from personal accident, injury, illness, or hospitalisation. The operator and their guides reserve the right to make any alterations to the itinerary in the interest of safety, comfort or unforeseen circumstances due to causes such as weather, illness, or misadventure. The operator mayoperate in remote areas. Every reasonable endeavour will be made to keep to published schedules but no guarantee is given. The operator will not be held liable for costs incurred by change, delay, or the missing of connecting services. The operator reserves the right to exclude a person from a tour at anytime, if in the opinion of the guide or operator, that person may be likely to risk the health, safety or comfort (including unsociable behaviour) of other clients, him or herself, or the environment. In such circumstances, the operator will not be obliged to offer any refund or transfer of ticket.
Call us on 0800 350 010